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We are passionate about helping you love your looks, and this is why our treatments are as individual as you are. We are committed to preserving your own unique features, while highlighting your natural beauty.
Protecting the integrity of your facial features is our number one priority. Our practice maintains the highest standards of efficacy and safety, while consistently delivering the results you deserve.
We have your comfort and wellbeing in mind at every interaction you have with us, from the gorgeous 17th century building with its modern and light interior, through to our experienced and understanding clinicians.
Saddle House Medi-Spa even has its own car park for complete discretion (and if you’re lucky you might just spot one of our peacocks!).
Wellbeing – Inside and Out
We want you to love your skin and feel good about who you are, both when you’re in clinic and at home. This is why our facial treatments are designed to make you feel like your best you, every single day.
Fast and Balanced Results
Our experienced clinicians consider themselves artists who leave no trace of their work. We pride ourselves on results which are virtually impossible for those around you to detect. It’ll be our little secret.
Cutting Edge Signature Treatments
We take our responsibility to your skin very seriously. So we only offer the finest, proven treatments and are committed to ongoing training to ensure that we continue to provide you with the best solutions to your skin concerns.
Patient Representative Board
At Saddle House Medi Spa, our Patient Representatives work with the clinic team to represent the patient voice. The Patient Representative actively participates in ensuring any decisions or proposals have appropriate patient involvement as well as putting forward views and comments, based on knowledge of the patient experience with aims to ensure that Improvements to services are made.
Leanne Hawkins is a Registered Nurse and an Independent Nurse Prescriber (INP) who spent a decade working in the NHS before qualifying as a medical facial aesthetician and setting up her first clinic, The award winning Face and Skin Clinic in Wickham. A passionate and experienced clinician, Leanne is now in her Eleventh year in the aesthetic industry and has over 20,000 treatments (and counting!) under her.
Learning to love her own skin as it evolves inspires her daily to provide the highest level of service to clients. Saddle House Medi-Spa is the second clinic she has founded.
Book a personal consultation to discuss which of our treatments will help you feel your best you
Scheduled consultations with our Aesthetic Nurse Director Leanne Hawkins are £50. The initial consultation is to help provide you with all the necessary information and medical advice you may need to make an informed decision about any treatment that you are considering. Once you are one of our patients any further consultations are at no extra cost.
Although consultations with Karen are complimentary there is a £50 holding fee to be paid at the time of booking. This will be deducted from the price of any skin care purchases or treatment. If after the consultation you do not have any treatment or purchase any skin care the holding fee will be refunded back to you. If you fail to turn up for your appointment or cancel with less than 24 hours notice you will lose the holding fee.
Due to the high demand for injectable appointments at Saddle House Medi-Spa, a £50 booking fee is payable in order to secure your appointment. This can be paid over the phone or in the clinic and must be paid within 48 hours of booking the appointment. Booking fees are non-refundable if you cancel with less than 24 hours notice – or if you fail to attend your appointment.
For beauty treatments, a 50% deposit for each treatment will be taken at the time of booking to secure your appointment. You will lose this deposit should you fail to turn up for your appointment or turn up too late, or cancel the appointment with less than 24 hours notice.
Cancellations should be made by phone, email or in person at least 48 hours prior to your scheduled appointment, unless there are exceptional circumstances. This is so that we can maintain our high level of service to all of our patients and have time to offer cancellations to other patients on our waiting list.
For patients who fail to turn up for an appointment duration of one hour or less – OR – those who cancel a booking with less than 48 hours notice on TWO or more occasions, we reserve the right to take a £100 booking fee to secure any future booking. If the duration of the cancelled or unattended appointment exceeds one hour then the booking fee payable at time of re-booking would be £150.
Any booking fee paid is non-refundable if the patient does not attend a rescheduled appointment or subsequently proceed with treatment but otherwise the amount of booking fee paid is deducted from the patients final bill.
We will always do our best to accommodate late arrivals however, there may be times when a late arrival may result in either a reduced consultation time or we may have to reschedule your appointment.
Our practice has been scrutinised to the highest standards by The Care Quality Commission. Saddle House Medi-Spa is an Accredited Practitioner on the Save Face national register. The Save Face Register is accredited by Professional Standards Authority and is recognised by the Government, The Department of Health, NHS England and The Care Quality Commission.
We are passionate about helping you love your looks, and this is why our treatments are as individual as you are. We are committed to preserving your own unique features, while highlighting your natural beauty.
Protecting the integrity of your facial features is our number one priority. Our practice maintains the highest standards of efficacy and safety, while consistently delivering the results you deserve.
We have your comfort and wellbeing in mind at every interaction you have with us, from the gorgeous 17th century building with its modern and light interior, through to our experienced and understanding clinicians.
Saddle House Medi-Spa even has its own car park for complete discretion (and if you’re lucky you might just spot one of our peacocks!).
